Category Archives: Featured

Multi-Agency Resource Center (MARC) Planning Resource

The Multi-Agency Resource Center (MARC) Planning Resource describes duties and responsibilities of individuals, agencies and volunteer organizations in the event of a disaster. The MARC Planning Resource is a living document and the contributors acknowledge there will be changes for each community and instance. The experience and knowledge regarding MARCs is growing. Over time, there will be new and different complexities and challenges, new lessons learned and knowledge gained, and lives improved on the path to recovery. Please share this knowledge and experience with others by collecting and recording information, experiences, expenses and decisions that help people in their time of need.

 Development of the MARC Planning Resource was highly collaborative and written based on the experience of the American Red Cross, Catholic Charities and The Salvation Army, as this is the experience and knowledge of the contributors and reviewers.  All three organizations were involved throughout the development of the material.

 Additional reviews were completed by teams at FEMA, Catholic Charities, The Salvation Army and Red Cross. Over 50 additional individuals provided comments and input to this document, and we hope we have improved the document based on their feedback.

 Also utilized in the development of the document were coalitions and the Voluntary Organizations Active in Disaster (VOADs) in the following states: Arizona, Florida, Illinois, Missouri, Oklahoma, South Carolina. Feedback was also incorporated in real time from existing MARCs and MARC exercises.

 In addition, a course is available through the American Red Cross:

Online courses are available 24/7 in the Red Cross EDGE learning system at:

Non-Red Cross volunteers can access EDGE by registering at:


State ESF #6 Coordinator Position Guide Book

The State of Washington has developed a new State ESF #6 Coordinator Position Guide Book to assist their mass care lead at the State Emergency Operations Center in performing necessary coordination during a response. This Guide Book will be tested during the State’s participation in the Cascadia Rising national exercise.

“This Position Guide Book lists the essential tasks for the state level ESF #6 Coordinator (alternatively referred to as the “mass care lead”) in the State Emergency Operations Center (State EOC) and/or a Joint Field Office (JFO). This guide serves as a ready reference and describes the basic tasks that must be performed through the ESF #6 desk at the State Emergency Operations Center (State EOC).”

“The ESF #6 Coordinator serves as the primary point of contact at the State EOC for all ESF #6 related matters. Additional ESF #6 positions are discussed in separate position books.”


USDA Disaster Brochure

USDA Brochure picture

Food is essential when people find themselves suddenly, and often critically, in need following a storm, earthquake, flood, or other disaster emergency. The United States Department of Agriculture (USDA) ensures that people have enough nutritious food to eat. The USDA Disaster Brochure gives a snapshot of the varied resources for disaster feeding that the agency has available.

You can download the USDA brochure here.

When State agencies that run USDA’s nutrition assistance programs notify USDA of the types and quantities of food that relief organizations need for emergency feeding operations, USDA’s Food and Nutrition Service (FNS) supplies food to organizations such as the American Red Cross and the Salvation Army for mass feeding or household distribution.


New Release: Multi-Agency Reunification Services Plan Template

The purpose of the Multi-Agency Reunification Services Plan Template is to supplement a jurisdiction’s Emergency Operations Plan and/or Mass Care Annex and is intended to provide guidance and suggested procedures for a jurisdiction to consider in the development of a Multi-Agency Reunification Services Plan. This template is based on best practices and concepts and can be used by any jurisdiction. Additionally, the template can serve as an educational tool to assist jurisdictions, NGOs, faith-based organizations, the private sector, and other stakeholders who provide reunification services to understand the complexities of implementing a collaborative approach to planning and operations, including but not limited to: identifying  the various sectors that have reunification responsibilities and coordinating among them, assessing planning factors, determining protocols and understanding privacy challenges, learning terminology and determining methods of reunification. This comprehensive multi-agency document was developed in coordination with State Mass Care Coordinators, State of Missouri Department of Mental Health, the American Red Cross, the National Center for Missing & Exploited Children, The Missing Persons Community of Interest, 2-1-1 Virginia, Civil Air Patrol, The Salvation Army, FEMA Headquarters and Regional Mass Care staff, and the U.S. Department of Health and Human Services, the National Library of Medicine and the U.S. Department of Agriculture.

Download the Multi-Agency Reunification Services Plan Template

1st Annual Voluntary Organization Partnership Day

1st Annual Voluntary Organization Partnership Day

On Tuesday, October 27, 2015,  professionals, academicians, students, and volunteers in emergency management, public administration, and related fields are invited to attend the the first annual Voluntary Organization Partnership Day to learn about and build relationships with our voluntary, faith-based, and community liaisons and partners.  This event is co-hosted by FEMA Voluntary Agency Liaisons (VALs), the National Voluntary Organizations Active in Disaster (National VOAD), and the DHS Center for Faith-Based & Neighborhood Partnerships.




Voluntary Organization Partnership Day
Tuesday, October 27, 9:30 a.m. – 3:30 p.m.
FEMA Headquarters, 500 C St SW, Washington, DC

  • 9:45 – Opening Remarks in the FEMA Courtyard
  • 9:30-1:30 – Exhibit Showcase in the FEMA Courtyard & Capitol Ballroom
  • 2-3:30 – Town Hall in the Capitol Ballroom

This unique event will recognize and build awareness of the valuable services and support our voluntary, faith-based, and community partners provide to disaster survivors before, during, and after disasters.  Attendees can browse mobile response units and exhibit booths to learn about whole of community partnerships.  Additionally, visitors can interact with comfort dog teams and network with partner representatives and other attendees.  Please email questions to AC Claud (

We hope everyone can take advantage of this opportunity to learn about expeditionary collaborations and build relationships with our voluntary, faith-based, and community partners!

Download the flyer here.