Individual Assistance Division is pleased to announce the release of ‘How to Develop Agreements for Mass Care Services: A Guide for State, Local, Tribal, and Territorial Governments and Non-Governmental Organizations.
How to Develop Agreements for Mass Care Services (July 2022)
Non-governmental organizations (NGOs) provide a range of vital—and often irreplaceable—resources, capabilities, innovative technology, and expertise to SLTT governments. The purpose of this guide is to provide guidance to SLTT governments and NGOs to better understand why Memorandums of Agreement (MOAs) and Memorandums of Understanding (MOUs) are important and provided tools for improving delivery of mass care services and emergency assistance. The guidance provided in this document will help enable SLTT governments and NGOs to work together in identifying existing resources and capability gaps and determine what services and support they can provide to each other.
Tools and Resources Provided in the Guide Include:
- Best practices for initiating, developing, and implementing MOAs
- Tools to identify, categorize, and organize resources and capabilities
- Case studies highlighting the effective use of MOAs between SLTT governments and NGOs
- Process highlighting major milestones in developing and implementing MOAs
- Example MOA developed by a jurisdiction for an NGO
- Template for developing MOAs in accordance with the guidance provided in the document
Additionally, this guide addresses GAO findings from September 2019 that FEMA and the American Red Cross need to ensure key mass care organizations are included in coordination and planning.
